Terminate your subscription correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Early termination: Check if you have an active 1-year or 2-year contract. Comcast Xfinity charges a fee of $10 per remaining month of contract if closed early.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to the Philadelphia headquarters.
xfinitycares@comcast.com
Keep the delivery receipt.
Log into Xfinity online portal to submit a cancellation callback request form.
Send your cancellation request to Xfinity via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Comcast Corporation
Attn: Customer Relations / Cancellations Department
1701 John F Kennedy Blvd, Philadelphia, PA 19103
Subject: Account Cancellation - Account Number [ACCOUNT NUMBER]
Dear Manager,
Please accept this letter as formal notification that I am canceling my Comcast Xfinity services under the account number [ACCOUNT NUMBER], including all cable TV, internet, and voice lines associated with it.
I request that you stop all recurring billing charges on my bank account starting from the end of the notice period.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your telecom account safely.
Check if you are still within the minimum commitment period to avoid cancellation fees.
Fill in the highlighted fields of the template with your personal account details.
Deliver the document through LegallyMail to ensure you get a valid proof of receipt.
Xfinity is legally obliged to notify you of the account closure date.
Return all rented modems, routers, or TV boxes to a local Comcast service center within 10 days to avoid fees.