Terminate your subscription correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Early termination: Canceling prior to the end of your contract commitment window may incur early termination fees.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to the headquarters.
customer.relations@t-mobile.com
Keep the delivery receipt.
Directly through your personal online customer area.
Send your cancellation request to T-Mobile via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
T-Mobile USA, Inc.
Customer Relations / Cancellations Department
Subject: Telecom Account Cancellation - Account/Phone No: [ACCOUNT / PHONE NO]
Dear Manager,
Please accept this letter as formal notification that I am canceling my T-Mobile subscription for phone number / account number [ACCOUNT / PHONE NO].
I request that you stop all recurring billing charges on my bank account starting from the end of the notice period.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your telecom account safely.
Check if you are still within the minimum commitment period to avoid cancellation fees.
Fill in the highlighted fields of the template with your personal account details.
Deliver the document through LegallyMail to ensure you get a valid proof of receipt.
T-Mobile is legally obliged to notify you of the account closure date.
Ensure no further monthly subscription fees are debited from your card or bank.