Terminate your subscription correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Notice period: Most gym contracts require written notice 30 days prior to the next billing date to stop bank billing.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to the headquarters.
member.services@puregym.com
Keep the delivery receipt.
Directly through your personal online customer area.
Send your cancellation request to PureGym via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
PureGym Ltd
Member Services / Cancellations Department
Subject: Gym Membership Cancellation - Member ID [MEMBER ID]
Dear Manager,
Please accept this letter as formal notification that I am canceling my PureGym gym membership, Member ID [MEMBER ID], under my contract.
I request that you stop all direct debits or billing charges on my bank account starting from the end of the notice period.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your gym account safely.
Check if you are still within the minimum commitment period to avoid cancellation fees.
Fill in the highlighted fields of the template with your personal member details.
Deliver the document through LegallyMail to ensure you get a valid proof of receipt.
PureGym is legally obliged to notify you of the account closure date.
Ensure no further monthly membership fees are debited from your card or bank.