Terminate your coverage correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Cancellation Fee: Liberty Mutual may charge a cancellation fee (often a short-rate fee of about 10% of the remaining premium) depending on the state. Verify with support.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via certified mail directly to Liberty Mutual Massachusetts headquarters.
feedback@libertymutual.com
Keep the delivery receipt.
Log in to your account and submit a cancellation form via Secure Message Center.
Send your cancellation request to Liberty Mutual via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Liberty Mutual Insurance Company
Attn: Policy Cancellations Department
175 Berkeley St, Boston, MA 02116
Subject: Cancellation of Insurance Policy No. [POLICY NUMBER]
Dear Customer Service Department,
Please accept this letter as formal request to cancel my Liberty Mutual insurance policy number [POLICY NUMBER], effective [EFFECTIVE DATE OF CANCELLATION].
I request that you stop all automatic charges, billing, or direct debits associated with this policy on the cancellation date.
Please issue a pro-rata refund for any unused premium balance that has already been paid for this coverage period, after any applicable local fees.
Please send me a written confirmation of this cancellation showing the effective date and the amount of refund due.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your insurance policy safely.
Ensure your new vehicle or home policy is active before canceling Liberty Mutual to avoid gaps in coverage.
Fill in the highlighted fields of the template with your personal policy details.
Deliver the document through LegallyMail to ensure you get a valid proof of receipt.
Liberty Mutual will notify you of the policy closure and details about any premium refund.
Ensure no further monthly premiums are debited from your card or bank.