Guide updated 2026
NatWest

How to close your NatWest account 2026

Close your account correctly. Find the physical address, official email, requirements, and a free account closure template.

📄 Free Template Steps to Close →
Fee£0 standard closure
UKHeadquarters
BalanceMust be £0 or positive
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Zero Balance: Ensure your NatWest account balance is exactly £0.00 and all pending transactions are cleared before submitting the closure request.

Official contact details of NatWest

📮 Postal Address National Westminster Bank Plc, 250 Bishopsgate, London EC2M 4AA
📧 Customer Care Email service@natwest.com
🌐 Website natwest.com
📞 Telephone +44-345-788-8444
✓ Recommended 📮

Electronic Registered Mail (LegallyMail)

Certifies the sending and content of your request. Safe and legally binding solution.

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Postal Mail

Send a physical letter via certified mail directly to NatWest London headquarters.

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Classic Email

service@natwest.com
Keep the delivery receipt.

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Online Portal

Close your account via Secure Message Center in the NatWest Online Banking portal.

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Want to ensure your closure is legally processed?

Send your closure request to NatWest via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.

✉️ Close with LegallyMail now

Account closure letter template for NatWest

Copy the text below, complete the highlighted fields, and send via LegallyMail.

Date: [Date]


National Westminster Bank Plc (NatWest)
Attn: Account Closure / Operations Department
250 Bishopsgate, London EC2M 4AA


Subject: Request for Bank Account Closure - Account Number [ACCOUNT NUMBER] / Sort Code [SORT CODE]


Dear Customer Service Team,


Please accept this letter as formal request to close my NatWest checking/savings account number [ACCOUNT NUMBER] and Sort Code [SORT CODE], effective immediately.

I confirm that I have stopped all direct deposits and automatic bill payments linked to this account, and that the account balance is zero (or has been transferred out).

If there are any remaining funds in the account, please mail a check for the remaining balance to my address below.

Please send me a written confirmation of the account closure and stating that no further fees or charges are due.


Sincerely,


[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]

Signature: ___________________________

✉️ Close with LegallyMail now

How to close NatWest account step by step

Follow these instructions to close your bank account safely.

1

Zero out balance

Transfer out your remaining funds to your new bank account, leaving a £0.00 balance.

2

Redirect payments

Update your employer for direct deposits and redirect recurring standing orders to your new account.

3

Send via LegallyMail

Deliver the written closure request through LegallyMail to ensure you get a valid proof of receipt.

4

Wait for confirmation

NatWest will notify you of the account closure status and email your transaction history statement.

5

Destroy cards

Once confirmed, cut up your debit cards and destroy any remaining paper checks safely.