Guide updated 2026
Marcus

How to close your Marcus by Goldman Sachs account 2026

Close your account correctly. Find the physical address, official email, requirements, and a free account closure template.

📄 Free Template Steps to Close →
Fee$0 standard closure
USAHeadquarters
BalanceMust be $0 or positive
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Zero Balance: Ensure your Marcus savings account balance is exactly $0.00 and all pending transactions are cleared before submitting the closure request.

Official contact details of Marcus

📮 Postal Address Goldman Sachs Bank USA, Marcus Support, 200 West St, New York, NY 10282
📧 Customer Care Email marcussupport@marcus.com
🌐 Website marcus.com
📞 Telephone +1-844-627-2871
✓ Recommended 📮

Electronic Registered Mail (LegallyMail)

Certifies the sending and content of your request. Safe and legally binding solution.

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Postal Mail

Send a physical letter via certified mail directly to Goldman Sachs New York headquarters.

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Classic Email

marcussupport@marcus.com
Keep the delivery receipt.

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Online Portal

Close your account via Secure Message Center in the Marcus Online Banking portal.

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Want to ensure your closure is legally processed?

Send your closure request to Marcus via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.

✉️ Close with LegallyMail now

Account closure letter template for Marcus

Copy the text below, complete the highlighted fields, and send via LegallyMail.

Date: [Date]


Goldman Sachs Bank USA (Marcus)
Attn: Account Closure / Operations Department
200 West St, New York, NY 10282


Subject: Request for Bank Account Closure - Account Number [ACCOUNT NUMBER]


Dear Customer Service Team,


Please accept this letter as formal request to close my Marcus savings account number [ACCOUNT NUMBER], effective immediately.

I confirm that I have stopped all automatic transfers linked to this account, and that the account balance is zero (or has been transferred out).

If there are any remaining funds in the account, please mail a check for the remaining balance to my address below.

Please send me a written confirmation of the account closure and stating that no further fees or charges are due.


Sincerely,


[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]

Signature: ___________________________

✉️ Close with LegallyMail now

How to close Marcus account step by step

Follow these instructions to close your bank account safely.

1

Zero out balance

Transfer out your remaining funds to your linked external bank account, leaving a $0.00 balance.

2

Cancel transfers

Stop all automatic recurring deposit plans or external transfers linked to this account.

3

Send via LegallyMail

Deliver the written closure request through LegallyMail to ensure you get a valid proof of receipt.

4

Wait for confirmation

Marcus will notify you of the savings account closure status and email your final statement.

5

Verify linked account

Confirm the final settlement of any interest accrued during the closing month has been posted.