Close your account correctly. Find the physical address, official email, requirements, and a free account closure template.
Important: Bring your balance to $0.00 and transfer all pending direct deposits or automatic bill payments to your new bank before sending the request.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via certified mail directly to Chase Park Avenue headquarters.
chasecares@chase.com
Keep the delivery receipt.
Send a secure message through the Secure Message Center when logged into online banking.
Send your closure request to Chase via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Close with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
JPMorgan Chase Bank, N.A.
Attn: Account Closure / Customer Service Department
270 Park Ave, New York, NY 10017
Subject: Request for Bank Account Closure - Account Number [ACCOUNT NUMBER]
Dear Customer Service Department,
Please accept this letter as formal request to close my Chase bank account number [ACCOUNT NUMBER], including checking/savings services associated with it, effective immediately.
I confirm that I have stopped all direct deposits and automatic bill payments linked to this account, and that the account balance is zero (or has been transferred out).
If there are any remaining funds in the account, please mail a check for the remaining balance to my address below.
Please send me a written confirmation of the account closure and stating that no further fees or charges are due.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your bank account safely.
Transfer out your remaining funds to your new bank account, leaving a $0.00 balance.
Update your employer for direct deposits and redirect recurring subscriptions to your new card.
Deliver the written closure request through LegallyMail to ensure you get a valid proof of receipt.
Chase is legally obliged to notify you of the account closure status and mail a final statement.
Once confirmed, cut up your debit cards and destroy any remaining paper checks safely.