Terminate your subscription correctly. Find the physical address, official email, legal notice periods, and a free cancellation template.
Early termination: Verisure UK contracts typically have a minimum commitment (e.g. 12 or 36 months). Canceling prior to the end of your minimum term may result in fees.
Certifies the sending and content of your request. Safe and legally binding solution.
Send a physical letter via tracked post directly to Verisure's London headquarters.
customersupport@verisure.co.uk
Keep the delivery receipt.
Close your account via the customer portal or support options inside the mobile app.
Send your cancellation request to Verisure via LegallyMail to obtain a certified, timestamped delivery proof. Fully equivalent to registered mail, from home.
✉️ Cancel with LegallyMail nowCopy the text below, complete the highlighted fields, and send via LegallyMail.
Date: [Date]
Verisure Services UK Limited
Attn: Customer Relations / Cancellations Department
11 Pilgrim St, London EC4V 6RN
Subject: Cancellation of Security alarm Contract - Account Number [ACCOUNT NUMBER]
Dear Customer Support,
Please accept this letter as formal request to cancel my Verisure security services and terminate my contract for account/contract number [ACCOUNT NUMBER], respecting the 30-day notice period.
I request that you stop all recurring billing charges on my bank account starting from the end of the notice period.
Please send me a written confirmation stating the effective cancellation date and confirming my account balance is zero.
Sincerely,
[YOUR FIRST AND LAST NAME]
Address: [YOUR ADDRESS]
Phone: [YOUR PHONE NUMBER]
Email: [YOUR EMAIL ADDRESS]
Signature: ___________________________
Follow these instructions to close your alarm account safely.
Check if you are still within the minimum commitment period to avoid cancellation fees.
Fill in the highlighted fields of the template with your personal account details.
Deliver the written cancellation request through LegallyMail to ensure you get a valid proof of receipt.
Verisure is legally obliged to notify you of the account closure date.
Return all rented alarm components and sensors as requested by Verisure to avoid additional fees.